continuity.ooo

More clients. Less work. Total control.

We make your business smarter, more professional and easier to run. From answering customer enquiries and managing bookings to automating everyday tasks, our intelligent systems help you attract more clients, save time and grow with less hassle.

Start small, grow at your own pace: one simple monthly fee, with no upfront build costs.

24/7AI replies24 hrsperson follows up£0to build
monitor · approve · pause Callsauto WhatsApp + SMSauto Calendarauto Invoicesauto Youmonitor + approve Documentsauto SOPsauto Reportsauto AIdoes the work AI DOES THE WORK YOU STAY IN CHARGE

The AI does the work. You stay in charge.

WORKS WITH THE TOOLS YOU ALREADY USE

WhatsAppSMSEmailMicrosoft 365Google WorkspaceOutlook and Google CalendarXeroQuickBooksStripeCalendlyTeamsSlackn8nZapier

WHAT WE BUILD

If your business does it again and again, AI can take it on.

One team for the whole job, from the first customer message to the paperwork at the end of the month.

  • 01

    AI agents and automation

    Software that does the repeat work for you: chasing, sorting, matching, updating, reporting.

    n8n · Zapier · custom code
  • 02

    Call answering and voice

    An assistant that picks up, understands the caller, books or passes it to a person.

    Calls · voicemail · out of hours
  • 03

    Chat, WhatsApp, SMS and email

    One assistant across every channel, replying instantly in your voice.

    WhatsApp · SMS · web chat · email
  • 04

    Calendars and booking

    A diary that works on your phone and your site, with reminders and your personal time blocked.

    Booking · reminders · alerts
  • 05

    Knowledge bases and SOPs

    Your procedures and policies written down, then turned into an assistant your team can ask.

    Teams · Slack · private chatbot
  • 06

    Documents and back office

    Quotes, invoices, forms and filing handled for you, checked by a person where it matters.

    Invoices · quotes · extraction
  • 07

    Web apps and internal tools

    Dashboards, portals and tools that replace a pile of spreadsheets and subscriptions.

    Websites · portals · dashboards
  • 08

    AI strategy and roadmaps

    We map where AI pays off in your business and in what order, then build it.

    Discovery · priorities · ROI
IN PRACTICE

From first enquiry to repeat customer, with nobody dropping the ball.

One example workflow. The AI does the repeat steps, a person handles the exceptions, and every step is logged.

AI assistant
A person
01Enquiry arrives by call, WhatsApp, email or form
02Answered and qualified in seconds
03Booked, confirmed, diary updated
04Unusual case reviewed by our team
05Reminder sent, cancellations rebooked
06You do the job
07Invoice sent and chased
08Review requested, next visit offered
Your monthly reviewExample report · figures are illustrative
412enquiries handled
8 secaverage first reply
96bookings made
38 hrsstaff time saved
7%passed to a person

Enquiries per day, last 30 days

HOW IT WORKS

Six steps, and we stay after the last one.

  1. 1

    YOU TELL US

    Tell us about your business and share 2 or 3 websites you like.

  2. 2

    WE DESIGN

    We draw up a draft design. You get two rounds of changes.

  3. 3

    YOU APPROVE

    Happy with the design? We build it on a private test link.

  4. 4

    YOU TEST

    Try it yourself and sign it off. Nothing is charged yet.

  5. 5

    YOU'RE LIVE

    Your site goes live and your monthly billing starts.

  6. 6

    YOUR WISH LIST

    Tell us what else you want next. We can build almost anything.

Start small, grow together. Most businesses begin with a website, a calendar and an assistant. As we learn how you work, we add the automations that save the most time.

Pick a starting point
WAYS IN

Start on a fixed monthly package, or have us build something bespoke.

Bronze£29 /moStarter website RECOMMENDEDSilver£59 /moWebsite and booking Gold£99 /moWebsite and AI automation
One-page professional website, mobile-friendly●●●
WhatsApp contact and enquiry form●●●
Online booking and confirmations–●●
WhatsApp and email alerts, reminders, personal time blocked–●●
AI that answers your calls––●
AI chatbot for common questions––●
Automatic follow-ups and advanced automation––●
Assistant replies day and night, our team within 24 hours●●●
ChooseChooseChoose
CHANGES AND EXTRAS

Change your own text and pictures any time. Anything bigger has a fixed price.

Every site comes with a simple editor. For work beyond that, you see the price first and we only start once you say yes.

Included in every package

  • Edit your own text, pictures, opening hours, prices and offers, as often as you like
  • Fixing anything that we got wrong
  • Hosting, security and updates
SMALL CHANGES WE DO FOR YOU, EACH MONTH
BronzenoneSilver1Gold3

Up to about 30 minutes each. Unused changes don't roll over.

WHY CONTINUITY
£0

No build bill

You pay a monthly fee. Hosting, updates and support are included. Your domain is always yours, and you pay its yearly renewal. Message credit (SMS and WhatsApp) and any AI usage charges are paid directly to the providers.

12 + 1

A simple agreement

A 12-month term, then just one month's notice if you decide to leave.

AI + people

Always backed by a person

The assistant answers day and night. Our team follows up on everything within 24 hours.

BUILT TO BE TRUSTED

AI you can check, control and switch off.

  • Humans in the loop

    Everything the AI can't settle goes to a named person on our team, with a 24-hour reply.

  • Every reply logged

    A full record of what the AI said and did, so you can check any conversation.

  • UK GDPR by design

    Customer data is processed for you only, and is yours to take if you leave.

  • Hard spending limits

    Usage caps on every automation, so a busy month can never become a surprise bill.

  • Safe to switch off

    Pause or change any assistant or automation at any time, without losing history.

  • Your voice, your rules

    You set the tone, the opening hours and the topics the AI must hand to a person.

SECTORS

If your business runs on appointments, enquiries or quotes, we can build for it.

Some of the sectors we build for, from clinics and salons to trades, tutors and financial services. Don't see yours? Tell us how you work.

Health and medical14 sectors

PhysiotherapistsOsteopathsChiropractorsPodiatrists and chiropodistsPrivate GP clinicsSports injury clinicsAcupuncture clinicsHearing and earwax clinicsDental hygienistsOpticiansNutritionists and dietitiansCounsellors and therapistsHypnotherapistsSpeech therapists

Beauty and personal care14 sectors

HairdressersBarbersNail techniciansBeauty therapistsMassage therapistsLaser hair removal clinicsSkin and facial clinicsAesthetic clinicsLash and brow specialistsMakeup artistsBridal hair and makeupTattoo studiosPiercing studiosTanning salons

Fitness and wellbeing10 sectors

Personal trainersYoga instructorsPilates studiosBoxing coachesSwimming instructorsSports coachesReflexologistsCupping therapistsReiki practitionersWellness and recovery studios

Pet services5 sectors

Dog groomersDog trainersDog walkersPet sittersMobile pet groomers

Automotive6 sectors

Car detailersMobile valetersMOT and service garagesTyre fittingWindscreen repairDriving instructors

Education and coaching5 sectors

Private tutorsMusic teachersLanguage tutorsDance instructorsPhotography tutors

Professional and financial4 sectors

SolicitorsAccountantsMortgage advisersFinancial advisers

Home services2 sectors

Cleaning servicesHome maintenance and trades
QUESTIONS

The things people ask first.

Is there really no build fee?

Correct. You pay the monthly fee for your package. Larger bespoke projects are scoped and priced separately.

What happens when I want to leave?

The agreement is 12 months, then one month's notice, given at any time after that. We build and set up everything for free, so the first year is how we recover our costs, and we think that's fair. Your domain is already yours, and when you leave we hand over your numbers and data.

Who answers if the AI can't?

A person on our team, within 24 hours. You choose which topics always go to a person.

Can you work with the systems I already use?

Usually, yes. We connect to common calendars, email, accounting and messaging tools, and tell you honestly if we can't.

Can I move up a package later?

Whenever you like. Most people start with Silver, then add automation as they see what saves time.

Do you set up my domain, email and numbers?

Yes. If you're starting from nothing, we set up the lot, including WhatsApp and SMS. Your website is hosted by us, and hosting is included in your monthly fee. Your domain always belongs to you, even when we buy it for you. You pay for its yearly renewal unless we agree otherwise.

What other costs are there?

Three costs are paid by you directly to the provider, not to us: your domain's yearly renewal, your SMS and WhatsApp message credit, and any usage charges from an AI provider if you want a more advanced chatbot. We show you how to set each one up, and your provider emails you when credit runs low, so nothing stops working.

Tell us what slows your business down. We'll show you what AI can take over.

A short call is enough. No pressure and no build fee.

Book a call